Quick answer

Preparing before travel means checking insurance, medication and emergency information and setting up the Health4Travel app before departure so it is ready if care is needed abroad.

Most travellers only think about healthcare when something happens. Preparing a few things before your trip can save time, stress and money if care is needed abroad.

Practical preparation checklist

Group what you need into three simple categories.

Travel and insurance

  • Travel insurance details
  • Policy number and assistance contact
  • Documents required for insurance follow-up

Medication and health information

  • Regular medication
  • Prescription copies where relevant
  • Allergies and important medical history
  • Vaccination information where relevant

Emergency and practical information

  • Local emergency number
  • Passport or ID copy
  • Accepted payment method
  • Destination-specific care information

Travel insurance preparation

Before departure, review your travel or health insurance policy and note:

  • the medical care that is covered abroad
  • whether private outpatient care is covered
  • whether telehealth is covered
  • whether dental issues are covered
  • whether pre-approval is required
  • the documents required for reimbursement

Reimbursement depends on the policy.

Medication and relevant documents

If you take regular medication, plan ahead:

  • bring enough for the full trip
  • keep medication in original packaging
  • carry relevant prescription copies
  • keep medication in hand luggage where possible

Medication and documentation requirements vary by destination. If you lose or run out of medication abroad, a local doctor may be needed.

Know where to find care

Before travelling it also helps to know, for your destination:

  • the local emergency number
  • whether English-friendly care is generally available
  • whether private outpatient care is commonly used by travellers
  • how payment usually works

Health4Travel can help travellers search and book outpatient care where availability is supported.

Emergency or non-emergency?

Use local emergency services for life-threatening situations. For non-emergency outpatient care, Health4Travel may help you find and book care where available.

FAQ

What should I prepare before travelling?
Keep your insurance details, assistance contacts, relevant medication information, identification and emergency information accessible before departure.
Why should I download the Health4Travel app before my trip?
Setting up the app before departure means it is ready if you need care, booking information or relevant travel health documents while abroad.
Should I bring prescription copies?
Carrying relevant prescription documentation may be useful, but medication and documentation requirements vary by destination.
Can Health4Travel help me find care abroad?
Health4Travel can help travellers search and book outpatient care where availability is supported.
What should I do in an emergency abroad?
Contact local emergency services immediately. Health4Travel is not an emergency service.