Quick answer

Life-threatening or severe situations require local emergency services. Health4Travel supports non-emergency outpatient care and does not replace emergency response.

This may be an emergency

If you or someone you are with is in a life-threatening situation, call your local emergency number now. In the EU dial 112 — it works from any phone, free of charge, often with English-speaking operators. Health4Travel is not an emergency service.

Signs that emergency services may be needed

Contact local emergency services if there is any risk of serious harm. Examples include:

  • chest pain or difficulty breathing
  • severe allergic reaction
  • severe bleeding or serious accident
  • stroke symptoms or loss of consciousness
  • severe head injury
  • any situation that feels immediately dangerous

In many countries the emergency number is 112. Other countries use different numbers.

What non-emergency outpatient care means

Outpatient care covers visits that do not require an overnight hospital stay — for example a doctor consultation, dental visit, telehealth appointment or prescription follow-up. It is not a substitute for emergency care.

How Health4Travel may help with outpatient care

  • search available providers by destination and service
  • see availability and pricing where shown
  • book appointments and receive confirmation
  • keep booking details and documentation accessible

What Health4Travel does not replace

  • local emergency services
  • ambulance or hospital admission decisions
  • emergency triage
  • on-scene medical care

FAQ

Is Health4Travel an emergency service?
No. Health4Travel is not an emergency service.
What number should I call in Europe?
112 is the general emergency number across the EU and many European countries.
When should I use outpatient care?
Outpatient care may be suitable for non-emergency issues. For severe or life-threatening symptoms, contact local emergency services first.
What if I am unsure whether it is an emergency?
If symptoms are severe or you are worried about immediate danger, call local emergency services.